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Example Call Types
that you can request:
Eligibility and benefit
verification
Prior authorization: requirement checks, status checks
Claim status inquiry
Our AI-powered platform can navigate IVRs, wait on hold and have a conversation with a live person
How it works
Make your call request
Send requests with the patient information and questions you want answered by the payor
(e.g., Is the provider in network?, What is the copay?)
We will place the call
Our AI-powered platform will call the payor to ask the requested questions. If for any reason our AI can't complete the call, our human fallback team will step in to ensure you receive the required results
We will share the answers
Answers to your requested questions will be shared back with you
Team
Our leadership team has graduated from:
HIPAA Compliance
We use Vanta to help monitor and maintain compliance.
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